SUBJECTS PUBLIC WORKS
Benchmarking and Performance Measures
Updated 03/09
Benchmarking and Performance Measures
- Kent, Washington - 2006 Consolidated Annual Performance and evaluation Report (CAPER) DRAFT3 (
1.34 Mb)
- Fairfax, Virginia
- Basic Manual for Performance Measurement (updated June 2007) (
0.59Mb) - Data Collection for Performance Measurement Manual (updated June 2007) (
353 Kb) - Surveying for Customer Satisfaction Manual (updated June 2007) (
235 Kb) - Managing For Results (Advanced) Manual (updated June 2007) (
1.76 Mb) - Quarterly Newsletter: Performance Measurement Matters
- Performance Measurement Links to Local, State, Federal, International and Other Sites
- Lynnwood, Washington - 2004 Performance Report (
548 Kb)
Reference Sources
MRSC has library books available for loan as well as electronic and paper documents on this subject available in the MRSC Index.

