| Fee and Discount Type | When is the administrative fee charged? | What is the fee amount? |
| Paper Statements and Reprinting Fee | Upon each mailing of a paper statement at the account holder's request. | $0.50 per page (with a minimum fee of $1.50) |
| Inactive Account Fee | After 24 months of no transactions on the account, this one-time fee will be assessed. | $5.00 |
| Reprocessing Fee | This fee will be assessed when the department sends a reminder notice of unpaid tolls. The reminder notice to pay may be a summary or itemization of amounts owed and included as part of a toll bill or in any other correspondence to collect tolls. | $5.00 per reminder notice to pay unpaid tolls |
| Pay By Plate Fee | A customer who establishes a prepaid toll account but passes through a toll facility without a pass will be assessed this fee in addition to the Good To Go!™ Pass toll rate. | $0.25 per transaction |
| Customer-Initiated Payment | A customer will receive a discount off the Pay By Mail toll rate, if the customer pays for the transaction not later than 72 hours after driving on the toll facility. | $0.50 per transaction credit off the Pay By Mail toll rate |