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CITY OF ELLENSBURG
LIBRARY
LIBRARY ASSOCIATE - CIRCULATION
REPORTS TO: LIBRARY DIRECTOR

MISSION:

Supervise circulation services and organization of library collection; coordinate activities with other principal library divisions; assist Director in achieving goals and objectives of quality library service.

SUMMARY:

Responsible for planning, supervision, and coordination of activities of a principal division or function within the library. In this position, all activities having to do with circulation of materials and related services, patron registration and record keeping, collection of library revenues, keeping library materials in order on the shelves, handling rotating collections and inter-library loan services. Shares responsibility for automation system administration with Library Director and Head of Support Services. Responsible for training and supervision of all staff, trainees, and volunteers working in circulation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

All of the following are to be performed while adhering to City of Ellensburg operational policies, safety rules, and procedures.

Circulation Supervision:

Assist in policy development; implement policies for registration, lending; fine/fees, etc.

Develop procedures for circulation staff to accomplish division work

Provide reasonably close supervision on quality and quantity of circulation staff work

Plan work schedule for circulation staff, review and approve time sheets and maintain calendar

Participate in interview and hiring process to fill vacant circulation positions; provide orientation and training for new hires; assist in performance appraisals of supervised staff as requested by Director

Implement use of automation system for circulation services; provide staff training and supervision; perform automated system administration duties; prepare reports for Director and staff as needed

Provide annual system maintenance procedures; i.e. purging inactive patrons

Resolve problems with overdues, fines, registration, etc. for patrons and staff

Develop procedures for inter-library loan service; supervise and train staff; supervise interlibrary cooperative services

Generate system notices for overdues and oversee notification process

Assure staff maintains confidentiality of patron records

Reconcile cash register, prepare deposits in absence of Office Specialist

Ensure that desks, cabinets, supplies and equipment are orderly for shared staff use

Report major problems with equipment or building systems to director/city maintenance

Perform registration and check out duties as needed

Demonstrate use of computer catalog and assist patrons in use

Locate items in catalog and on shelves for patrons as needed; Assist patrons with holds

Collect and record fines and fees; determine damage/loss fees; resolve problems; locate information for patrons using standard reference sources in books and CD ROM databases to answer questions; refer to reference staff as needed

Provide information about library programs and services, orally and with flyers

Answer inquiries made by telephone

Enforce library rules of behavior; take appropriate action in case of misbehavior; keep Director informed

Is person in charge of the library in absence of the Director

Attend city staff meetings in absence of the Director

Attend workshops, conferences, training;

Attend weekly and monthly library staff meetings

Conduct monthly meeting for circulation staff

Prepare forms for use by staff

This is a representative sample--not to imply a complete listing of responsibilities and tasks.

SUPERVISORY RESPONSIBILITIES:

Supervises Library Assistants (5-6), CWU Work Study (2-3) and Community service volunteers in circulation duties. Plan, assign, and direct work; train and supervise as to quality and quantity; promotes proper staff discipline and work productivity; address complaints and problems; Coordinate activities of circulation with other public service units of reference, children's services, and collection support services.

TYPE OF SUPERVISION RECEIVED:

Employee is under the general supervision of the Library Director.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Bachelor's degree (B.A.) from four year college or university; and one to two years of related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as interest, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

CERTIFICATES, LICENSES, REGISTRATIONS:

First aid and CPR certification

NECESSARY KNOWLEDGE, SKILLS AND ABILITIES:

A) Knowledge of general office practice and procedures; knowledge of basic principles of library practices and procedures, considerable knowledge of library circulation practices and classification systems; working knowledge of principles of supervision and personnel practices; knowledge of basic reference resources; some knowledge of personal computer software and equipment

B) Interviewing skills to determine patron needs; Skill in using automated library systems; skill in keyboard and computer data entry; skill in library data base searching; operation and maintenance of listed tools and equipment; skill in public relations; Periodically accesses sensitive information required to perform job tasks, requiring the ability to maintain confidentiality.

C) Ability to be courteous and tactful with the general public; Ability to communicate effectively, verbally and in writing; to implement policy and procedure; to exercise initiative and judgment in completing tasks; to organize various activities; Ability to work independently, exercising initiative and judgment in directing the work of others; ability to establish and maintain effective working relationships with patrons, employees, supervisors, and the general public.

SPECIAL REQUIREMENTS:

Certification in First Aid and CPR

TOOLS AND EQUIPMENT USED:

Automated library system; personal computer, printer, software programs, cash register, calculator, adding machine, typewriter, copier; phone and fax; postage machines; audio-visual equipment, microfilm reader/printer, Kurzweil reading machine, book carts

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; The employee is frequently required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to taste or smell.

The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Tasks affected include, computer work, watching patrons while working, supervision of staff.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to airborne particles. The employee occasionally works in outside weather conditions for brief periods and is exposed to wet and/or humid conditions or extreme heat, and risk of electrical shock.

The noise level in the work environment is usually moderate.

KEY RELATIONSHIPS:

The key relationships described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee will provide information to and collect information from the public, and other libraries. Children are a significant proportion of the public. Contact will be made by telephone and in person and in writing.

The employee will coordinate projects and activities with the patrons and other libraries, by telephone, in person, or in writing.

The employee will solve problems and negotiate solutions within policy guidelines with the public, and other libraries by telephone, in person, or in writing.

Department Head (date) Supervisor (date) Employee (date)

NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact the Personnel Department to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation.

DISCLAIMER: Job profiles are not intended, nor should they be construed to be, an exhaustive list of all responsibilities, tasks, skills, efforts, working conditions or similar behaviors, attributes or requirements associated with a job. A job profile is not a comprehensive job description. It is intended for the sole purpose of acquainting a person who is unfamiliar with such position with a brief overview of the position's general direction and scope. This position profile is confidential, is intended for internal use only and may not be copied or reproduced by anyone for any purpose without written permission from the Director of Personnel or the City Manager.