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City of Bellevue: Dept. Public Information Officer

JOB SUMMARY

This position is located throughout the City in a variety of departments. The position serves as a departmental PIO and administers related activities. Develops, coordinates and implements communication strategies between residents, businesses, the media and the City; promotes citizen involvement in City government; and provides opportunities for residents to learn about City government programs, services and operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performs duties and responsibilities commensurate with assigned functional area within a City department which may include, but are not limited to, any combination of the following tasks:

· Produces and coordinates program publications, brochures, newsletters, videos, web information and materials; meets with staff to determine key messages and themes.

· Prepares and presents written and verbal communications for various audiences.

· Develop and implement Departmental Communications Plans.

· Present information to the public in a timely and effective manner.

· Anticipate media responses act as spokesperson accordingly.

· Provide prompt, accurate public information during emergency and disaster situations.

· Communicate information to employees and the public, ensuring a consistent, effective and efficient process.

· Ensure that messages in printed, web based, and TV media are consistent with the City's image.

SUPERVISION RECEIVED AND EXERCISED

Works under general supervision.

May supervise support staff, temporary staff, and/or volunteers, as assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS

Graduation from an accredited four-year college or university with a degree in Communications, Public Relations or related field.

Four or more years of professional related experience involving communicating with the public and other related areas.

Or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS

Knowledge of public relations and public involvement techniques and strategies; knowledge of media relations strategies; working knowledge of project, department or program being represented.

Knowledge of elements of web page design; ability to write and oversee the design of promotional and informational materials.

Ability to establish effective working relationships with the media, employees, managers, citizens, appointed and elected officials; ability to work in a team environment and to work independently.

Ability to communicate effective, both orally and in writing; ability to make persuasive public presentations; ability to listen and respond to citizens and other customers on a variety of issues.

Ability to accomplish goals using sound analytical and decision-making skills, and to creatively problem-solve complex issues.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus.

The employee may be required to push, pull, lift, and/or carry up to 20 pounds.

The noise level in the work environment is usually moderately quiet.