Managing Employee Performance

Presenter(s): Connie Poulsen

The process of managing employee performance is a vital part of a supervisor or manager’s job. When employees do not meet our expectations, most organizations have a process to either improve their performance or provide a path to termination. This workshop shows mangers the crucial steps necessary to deal with poor performing employees.

TOPICS INCLUDE:

• The performance process
• Identification of problem employees
• The value of documentation
• How to deal with problem employees
• How to give feedback

At the end of the session the participants will be able to:

1. Understand the steps of a performance process
2. Identify problem employees
3. Use techniques to handle various employee situations
4. Recognize the need to documentation
5. Evaluate and implement the process of improving employee performance

Participants include any manager or supervisor who is responsible for employee performance.

CPE - 8 hours
Registration fee is $100 (includes lunch)
Registration opens at 7:45 AM. Class begins at 8:00 AM and ends at 5:00 PM.

Register	Date Offered	Location	Registration Deadline	Attendee List	Coordinator
	2/5/2009	Covington City Hall 16720 SE 271st St., Suite 100 Covington, WA	1/29/2009	Attendees	Rob Hendrickson; Casey Camp