Comprehensive Provisions for Utility Billing and Collection

Contents

• Sample Ordinance Provisions
• Citizen Information About Utility Bills
• Additional Reading
• MRSC Related Pages
  • Utility Billing Procedures 
  • Utility Collection  Practices - Delinquent Accounts
  • Identity Theft Red Flags Rules

Sample Ordinance Provisions

• Battle Ground Municipal Code Chapter 13.105  - Billing Rates and Billing Procedure
• Camas Municipal Code  Chapter 13.44 - Billing and Collection
• Chelan Municipal Code Chapter 13.12  - Payments and Collection
• Everett Municipal Code Chapter 14.32 - Water and Sewer Utility Service Charges
• Fircrest Municipal Code Chapter 17.04 - Uniform Collection and Billing System
• Goldbar Municipal Code Sections 13.04.060, .070, .140, .170-.210
• Kirkland Municipal Code Chapter 15.20 - Billing Procedures
• Marysville Municipal Code Chapter 14.05  - Rules for Customers - Payment and Collection of Accounts
• North Bend Municipal Code Chapter 13.40 - Billing and Collection of Utility Charges
• Oak Harbor Municipal Code Chapter 3.95 - Utility Billing and Collection Procedures
• Tumwater Municipal Code Chapter 13.18 - Utility Billing Process (Combined Billing)

Citizen Information About Utility Bills

• Asotin County PUD Policies and Procedures (Billing Procedures)  
• Lewis County PUD Customer Information, Rights and Responsibilities
• Olympia Utility Billing
• Redmond  Payment Options
• Richland  Utility Billing
• Sequim Utility Bill Questions
• Tacoma Public Utilities Customer Service
• Yelm Deposits and Payments

Additional Reading

• GFOA Recommended Practice: Revenue Policy: Accounts Receivable Controls (2003)
• Collecting Delinquent Revenues, Government Finance Officers Association, 1995  Library Loan [F 2.7000 C655 1995]
• Service Works: A Customer Service Workbook for Water Utilities, American Water Works Association, 1993 Library Loan  [UW 1.1000 S46 1993].
• Unclaimed Property Collection Guide for Local Governments, Department of Revenue, Unclaimed Property Section 
• Utility Billing & Collection Issues, Municipal Reseach & Services Center Report No. 40, September 1997  Library Loan
• Water Utility Accounting, 3rd, American Water Works Association 1995, Hardback, 327 pp.
  ISBN 0-89867-761-0;  AWWA Book Store