2001 Information Technology Survey
(Total number of responding cities and counties = 222)
See summaries of the technology surveys from 2000, 1999, 1998 and 1997
Of Washington's 279 cities and towns, 207 (74%) responded to the 2001 (sixth annual) MRSC Information Technology Survey. For the first time, we also surveyed the 39 counties of which 15 (38%) responded. Of the responding cities and towns, 30% are less than 1,000 in population, 37% between 1,000 and 5,000, 14% between 5,000 and 10,000, 9% between 10,000 and 25,000 and 10% more than 25,000 (compare to actual distribution of all cities: 31%, 33%, 13%, 11% and 12% in the respective categories from small to large).
Nearly all cities and towns (95%) have some form of Internet access, as does all but one county. This compares to 91% in 200, 82% in 1999, 64% in 1998 and 55% in 1997. More than half of the cities and towns now maintain a Web site, as do 87% of the responding counties.
When asked about interest in implementing digital government (e-government) services through a consortium model, slightly more than half of the responding jurisdictions expressed an interest in online bid solicitation, RFPs and RFQs, and small works rosters. More than half also expressed an interest in citizen surveys and fully searchable public documents. About forty percent expressed an interest in implementing online permitting, online licensing and tax and fee payments through a consortium model.
If you work for a Washington local government and would like a listing of cities and towns using particular software or responding in a certain way to any of the survey questions, please contact Fred Ward at MRSC. MRSC plans to begin offering digital government services to Washington local governments as of January 1, 2002.
1. Which software product does your city or town primarily use for your financial system?
|
 |
2. In the next year, do you plan to upgrade or replace your financial system?
|
 |
3. In the past two years, has your city, town or county prepared an RFP for a new financial system? (If yes, MRSC would appreciate a copy of your RFP.)
|
|
Internet and Telecommunications
4. Does your city, town, or county have access to the Internet?
|
|
5. If your city, town or county does have access to the Internet, is it available...
|
 |
6. Does your city, town or county have a website?
|
|
7. Where is your site hosted?
|
|
Digital Government Services
For questions 8 - 16, use the following key:
-
A - Currently implemented
B - In progress
C - Might be interested in implementing through a consortium
D - Not interested at this time
8. Bid solicitations, RFPs, RFQs.
|
|
9. Citizen surveys
|
|
10. Fully searchable public documents
|
|
11. Licensing
|
|
12. Parks & Recreation Registration
|
|
13. Permitting
|
|
14. Service Request forms
|
|
15. Small works roster, consultant roster
|
|
16. Tax & Fee Payments
|
|
17. Number of staff providing computer software and hardware support ot city, town or county staff
|
|
18. Has your city, town or county conducted a community needs assessment to determine demand for digital government services by your residents and/or businesses?
|
|
Demographic Data
21. City or County
|
|
22. Population
|
|