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SubjectsInformation Technology › Social Media and Local Government
Updated 04/2011

Social Media


Social Media and Local Government Webinar

MRSC hosted a live webcast, Local Government Use of Social Media, on June 11, 2010. The webcast featured Bruce Blood, Citywide Web Manager, City of Seattle; Brenda Cooper, Chief Information Officer, City of Kirkland; and Marlene Feist, Communications Director, City of Spokane. The PowerPoint presentation is below:

What is Social Media?

  • What is Social Media and Web 2.0? - Social Media and Web 2.0 are umbrella terms that define the various activities that integrate technology, social interaction, and content creation. Social media use the "wisdom of crowds" to connect information in a collaborative manner online. Through social media, individuals or collaborations of individuals create web content, organize content, edit or comment on content, combine content, and share content. Social media and Web 2.0 use uses many technologies and forms, including RSS and other syndicated web feeds, blogs, wikis, photo–sharing, video–sharing, podcasts, social networking, social bookmarking, mashups, widgets, virtual worlds, micro-blogs, and more. (From Social Media and Web2 0 in Government,
  • What Is Web 2.0? Design Patterns and Business Models for the Next Generation of Software, by Tim O'Reilly, O'Reilly Media, 09/30/2009

Legal Issues

Use of Social Media

Social Media Policy Guides

Social Media Policies

Targeting Specific Audiences

Citizen Reporting

Use by Law Enforcement

Need more information?

Feel free to Ask MRSC. Washington cities, counties, and our contract partners can call or email MRSC for more information and advice - free of charge.