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SUBJECTS › GOVERNANCE › Trust in Government
Updated 05/03
 

Trust in Government

Trust in Government

A paper copy of these documents is available as a library loan to Washington city, town and county employees and officials. Reference No. G 9.1525 T78 1999

The Origins of Civic Mistrust

Understanding Government

The Value of Government

Where do taxes go?

Citizen Education

Civic Education in Schools

Media Relations

More Effective Strategies for Citizen Involvement

Promoting Civility in Local Government

Leadership

Library Resources

Library Loan Request Form

  • "Government isn't what it used to be," by Jim Miller, Minnesota Cities, October 1996
  • "Poll Shows Voters Cynical - But Interested," by Michael Paulson, Seattle Post-Intelligencer, October 30, 1996.
  • "Americans Have a Love-Hate Relationship with the Government," by Mark Shields, The Seattle Times, March 25, 1997
  • "Estranged Civic America: Are We That Bad?" by Neal R. Pierce, Nation's Civic Weekly, February 26, 1996
  • "Reality Check: The Politics of Mistrust, In America, Loss of Confidence Seeps Into All Institutions," by Richard Morin and Dan Balz, The Washington Post, January 28, 1996
  • Functions by Governmental Unit, list of programs and the governmental agency (either City or County) to which the program is ascribed. Adapted from "The Quiet Crisis of Local Governance in Washington: Vol. II," Washington State Local Government Study Commission, 1988.
  • "What is a City?" AWC Legislative Conference, February 1995.
  • "Counties are Unique Because They Have Three Major Roles," Information sheet on the roles of county government.
  • "Educating Responsible Municipal Citizens," by Kenneth Smith, Alabama Municipal Journal, August, 1993.
  • Information sheet on Washington State Government Organization, from 1998 Washington State Yearbook.
  • "On Taxes and Other Prices," by Thomas C. Dority, Planning & Zoning News, June 1995.
  • "Property Taxes 101," Description of program in Medford Township, New Jersey to inform citizens where their tax money goes, Ideas in Action : A Guide to Local Government Innovation, Vol.1, No.,1, 1995.
  • "Building an Educated Community," by Terri Horvath Planning Commissioners Journal No. 18, Spring 1995
  • "Reality Check: The Politics of Mistrust, Who's in Control? Many Don't Know or Care," by Richard Morin The Washington Post January 29, 1996
  • "Hats off to... Programs about County Government," compiled by Peggy Beardslee, research associate, County News, May 25, 1998
  • "Dayton, OH: Neighborhood Leadership Institute" program description, Issues & Options November 1996
  • "Cities Use Study Circles to Foster Public Involvement in Schools," description of study circle program, Pomfret, CT (no date)
  • "Citizen Police Academy," City of Fort Collins, CO program description, Colorado Municipal League
  • "Straight Answers Newspaper Column," City of Craig, CO program description, Colorado Municipal League
  • "Improving the well-being of children and youth in northeastern Minnesota by changing approaches to conflict," by Bev Engebretson, Minnesota Cities, December 1996
  • "Tomorrow's Planners," series of article's in Planning Commissioners Journal, No. 19, Summer 1995.
  • "Kids Count," by Wayne M. Senville, Editor
  • "Young Visionaries Make Good Planners," by Elaine Cogan
  • "Building the Future Essay Contest," 1st Place Award article by student Andrea Kincaid, Wooster, Ohio
  • "Educating Our Youth," by Ramona K. Mullahey
  • "Planning, Geography & School Kids," series of program examples and descriptions
  • "Student Government Day," City of Canon City, CO program description Colorado Municipal League
  • "Public Information Programs In the Local Schools," by Larry Granger, Assistant to the City Manager, Bloomington, MN Minnesota Municipalities, January 1967
  • "Practical Ways to Help Kids Learn About Local Government," Connecticut Town and City, May-June 1992
  • "25 Ways City Officials Can Help Youngsters Learn About Local Government," no author, Mississippi Municipalities, December 1994.
  • "Who is Teaching Local Civics?" by Dr. David Lawrence The Municipality, August 1985
  • Communicating Positively with the Public (Customer Service)
  • "Local Governments Reach Out to Citizens to Improve Dialogue," by Evelyn Terry, Virginia Town & City, August 1997
  • "Reconnecting Government," by Erica Norris and Laura Petersen, Minnesota Cities, March 1999, p. 5-6
  • "Citizens Are Not Merely Customers," by Jim Miller, Minnesota Cities, November 1996
  • "Providing Exceptional Constituent Services," by Brian Lee Connecticut Town and City November-December 1991
  • "Action Request," City of Sterling, CO, program description Colorado Municipal League
  • "Service Customization and Satisfaction: Government's Emerging Challenges," by Jim Miller, Minnesota Cities, April 1997
  • "Your City's Message," by Patricia A. Mikes and John Oullette, Minnesota Cities March 1999, p. 9-10
  • "Dealing With Upset Citizens," by Randy Bauer, President, Leadership Training Associates, Englewood, CO City News October 1996
  • "Dealing With Difficult People Requires Finesse," by Elaine Cogan Planning Commissioners Journal No. 7 November/December 1992
  • "How to Use the Media," no author, Western Planner, March 1998
  • "Positive Media Relations Requires Special Effort," by Elaine Cogan, Planning Commissioners Journal No. 5 July/August 1992
  • "The Civic Journalism Idea," from Connecting Citizens and Their Government: 1996 Futures Report, National League of Cities, 1996
  • "Working With the Media: A Primer for Municipal Leaders," by Charles Young, New Jersey Municipalities, June 1996
  • "The 'Press'ure Cooker: Are You Ready to Manage the Media?" by Kevin Hoffman, Arm and Steven J. Kleinman, J.D., Parks & Recreation, July 1996
  • "Emergency Communications Away from the Office," by Brenda Waters, Virginia Town & City February 1996
  • "When the Cops Come," by Meg Greenfield, Newsweek, February 10, 1997
  • "Planning Charrettes," by Joel S. Russell, with Andrew Meyers, PAS Memo, August 1995
  • "Remember to Serve Citizens When Talking Technology," by Bonnie Svrcek, Virginia Town & City, February 1996
  • "Government Information on the Internet," program description, 1997 Municipal Achievement Awards
  • "Cyber-Democracy: Taking Public Testimony Over the Internet," IIMC News Digest, February 1998
  • "City Hall on Wheels," program description from Ideas in Action: A Guide to Local Government Innovation, Vol.1, No.1, 1995
  • "Broadcast Fax," program description from Ideas in Action: A Guide to Local Government Innovation, Vol.1, No.1, 1995
  • "How to Start a City or Employee Newsletter," by Cecka R. Trueblood Quality Cities April 1993
  • Sample City newsletters, including:
  • City of Tumwater, WA Pioneer Nol. VIII No. 5, May 1995
  • The Case For Civility in Local Government," by Trenton G. Crewe Jr., Virginia Town & City, July 1996
  • Good Manners and the Good Life: Is There Really a Connection?" by Chris McKenzie, Kansas Government Journal, July 1996
  • New Movement Plots More Civil Way of Living," by Melissa Healy, The Los Angeles Times, December 15, 1996
  • Learning How to Debate Without Slurs and Rancor," by David S. Broder, The Seattle Times, March 30, 1997
  • Returning Civility to a City Council," editorial, Ventura County Sunday Star, February 9, 1997
  • Reversing Road Rage by Encouraging 'Purposeful Acts of Kindness'" original article by Peter Perlman, The Washington Post, reprinted in Express, Washington State Department of Transportation, April 1998.
  • Civility in Campaigning," Western City, no date.
  • Developing Community Leadership," by Carole R. Bloom, Planning Commissioners Journal, No. 18, Spring 1995
  • Community Leadership & the Cincinnati Planning Commission," by Laurence C. Gerckens, AICP Planning Commissioners Journal, No. 18, Spring 1995
  • Finding Community Leaders," by M. Eileen Hennessy, AICP Planning Commissioners Journal, No. 18, Spring 1995
  • A Network of Leaders," by Wendell J. Walls, CAE Planning Commissioners Journal, No. 18, Spring 1995
  • Trust: An Essential Quality of Leadership," by Jim Miller, Minnesota Cities, May 1998