Developing Local Government Tourism Industry
Contents
- About Tourism
- Planning for Tourism
- Organizing for Tourism
- Types of Tourism
- Financing Tourism
- Resources and Assistance
- Related MRSC Pages
About Tourism
Tourism is an important industry in Washington state. It is said to be the fastest growing industry in the country, and it is Washington's third largest industry. This is reflected in the increasing dollars generated for the economy and the heightened interest local communities have in developing a tourist industry.
Some general observations are presented about the characteristics of tourism on Washington counties in Dean Runyan Associates Travel Data for Washington and Washington State Travel Impacts.
Planning for Tourism
Tourism planning requires strong community support. Residents must be willing to cater to tourists and provide settings and experiences that are attractive to the traveling public. The community should have amenities, attractions and/or destinations around which to build a tourism strategy. Roger Brooks, of Destination Development, emphasized the importance of catering to visitors in his remarks at a recent planning conference [Washington's Tourism Industry: A powerful Economic Engine, at Planning & Preservation: New Tools for Managing Growth, September 24-25, 1998, Spokane] :
- Quality is more important than money - but visitors still expect value
- Convenience is mandatory
- Curb appeal is critical: It can be a primary drawing card ... or a detractor
- Quality: accommodations, dining, shopping, attractions
- Attractive curb appeal, landscaping
- Pedestrian-oriented activities
- Things to see and do: Are they convenient?
- Available visitor services
Planning for Tourism - Marketing Plans
- Enumclaw Tourism Plan, Draft August 2005
- Kirkland Tourism Marketing Action Plan (
517 KB), November 2002
- Seattle Marketing Plan 2003 (
943 KB), Seattle's Convention and Visitors Bureau
- Spokane Regional Convention & Visitors Bureau 2005 Sales, Marketing and Corporate Strategy (
1.2 MB)
- Vancouver Tourism Marketing Plan, Appendix E of Cultural Plan
- Walla Walla Tourism Assessment and Strategic Plan (
216 KB), prepared for the City of Walla Walla Tourism Commission by Tourism Development Associates, April 2004
- See also Destination Development Public Sector Projects
Planning for Tourism References
- Economic Development through Growth Management, (Department of Community Development, 1994) outlines requirements for tourism which include: community acceptance, recreation amenities, cultural amenities, other attractions and destinations, lodging, retail, services, accessibility, infrastructure, and unskilled/semi-skilled labor pool. MRSC Library Loan.
- 25 Immutable Rules of Successful Tourism, Roger Brooks, President, Destination Development, AWC 2003 Annual Conference Presentation
- Promoting Tourism in Rural America - National Agricultral Library Rural Information Center
- Tourism and Amenity-Based Development in Rural Communities, Issue Brief, Rural Sociological Society, January 2006
- Things! (Packaging of services and opportunities), by Fred Fred Valley Visitors Bureau , Community and Economic Tool Box, joint collaboration between Cornell University and Penn State University and is maintained by the Community and Rural Development Institute (CaRDI) located at Cornell University
- Tourism Business Development: "Packaging the Tool," by Andrew Nixon, Community and Economic Tool Box, joint collaboration between Cornell University and Penn State University and is maintained by the Community and Rural Development Institute (CaRDI) located at Cornell University
- Tourism - Chapter 13 in Learning to Lead: A Primer on Economic Development Strategies (
2.01 MB)(Community, Trade and Economic Development, 1999)
Organizing for Tourism
For smaller communities citizen involvement is the key to successful tourism. As with community visioning for the general planning process, the tourism goals and strategies need to be articulated. The Colorado Community Tourism Action Guide by Sara L. Richardson, lists 10 tips for getting organized.
Tourism Advisory Committees
- A few cities have created committees to advise on tourism while others include this function within the focus of an Economic Development Committee.
- Economic Development Advisory Boards and Committees
- Bellingham Tourism Commission
- Moses Lake Tourism Commission
- Moses Lake Municipal Code Chapter 2.46 (
13 KB) - Tourism Commission
- Moses Lake Municipal Code Chapter 2.46 (
Lodging Tax Advisory Committees
- If a city with a population over 5,000 wishes to impose a new hotel-motel tax, raise the rate of an existing tax, repeal an exemption from the hotel-motel tax, or change the use of the tax proceeds, it must form a lodging tax advisory committee (see RCW 67.28.1817). Some cities designate the "Tourism Advisory Committee" as the Lodging Tax Advisory Committee or include planning among the duties of the lodging tax advisory committee. Examples listed below.
- Kirkland Municipal Code Chapter 5.19 - Lodging Excise Tax
- Lynnwood Tourism Advisory Committee
- Lynnwood Municipal Code Chapter 2.27 - Tourism Advisory Committee
- Olympia Lodging Tax Advisory Committee
- Port Townsend Municipal Code Chapter 2.74 - Lodging Tax Advisory Committee
Contracting for Tourism Services - Sample Agreements
- Bellingham - Financial assistance agreement (
312 KB) for use of hotel/motel tax revenue funds for Jazz Project, 2004
- Chelan - Lodging tax funds agreement (
592 KB) between the city of Chelan and the Lake Chelan Tourism Marketing Commission, 2000
- Sunnyside - Resolution No. 2002-2 (
1.4 MB) approving agreement for tourism services with Sunnyside Chamber of Commerce, 2002
- Tukwila - Interlocal agreement for tourism and marketing services (
99 KB) between the city of Tukwila and the city of SeaTac, 2002
- Gig Harbor - Agreement for tourism promotion activities (
37 KB) with the Tacoma-Pierce County Convention and Visitor Bureau, 2004
- Gig Harbor - Agreement for tourism promotion activities (
25 KB) with the Gig Harbor Peninsula Area Chamber of Commerce, 2005
- Friday Harbor - Agreement for the promotion of tourism, tourism sales, marketing and promotion-related services (
30 KB) with San Juan Island Chamber of Commerce, 2007
- Port Angeles - Contract for tourist information and tourist promotion services (
180 KB) with the Port Angeles Chamber of Commerce, 2005
- Westport - Tourist promotion contract (
21 KB) with the Westport/Grayland Chamber of Commerce, 2004
Types of Tourism
Combining different kinds of tourism may produce successful results in creating tourist destinations. Convention business may be combined with offerings for family-oriented recreation facilities. The educational component of cultural attractions may be combined with other recreational or entertainment destinations. The sites and facilities illustrated in this section are presented as a few examples. There are other types of tourism not listed here that might be considered such as agricultural tourism and wine tourism.
- Cultural and Heritage Tourism - MRSC
- Entertainment, Sports and Recreation Destinations - MRSC
- Environmental Tourism - Ecotourism - Nature Based Tourism - MRSC
Financing Tourism
- Chapter 67.28 RCW - Stadium, Convention, Arts and Tourism Facilities authorizes municipalities to impose taxes on lodging facilities under this chapter and acquire and operate tourism-related facilities.
- Hotel-Motel Taxes (
127 KB), presentation of State Auditor, at Lodging Tax Workshop on July 28, 2004
- Transient lodging tax update from MRSC's Revenue Guide (
75 KB) Scroll to bottom of page
- AGO 2006 No. 4 - Authority of municipality to allocate lodging tax revenues to facilities in which the municipality has no ownership interest.
- Lodging Tax, by Brian Sonntag State Auditor, July 28, 2006
- Ch.35.101 RCW (Ch. 148, Laws of 2003) Tourism Promotion Areas - Counties with a population of more than 40,000, but less than 1 million, and the cities in it.
- Interlocal Cooperation Act Agreement between Spokane County, the cities of Spokane and Spokane Valley for Establishment of Spokane County Tourism Promotion Area (
50 KB)
- Richland Ordinance No. 17-04 (
632 KB) establishing a tourism promotion area and authorizing an interlocal agreement with Kennewick and Pasco, provides for administration, and designates the Tri-Cities Visitors and Convention Bureau as Manager, 6-04,
- Interlocal Cooperation Act Agreement between Spokane County, the cities of Spokane and Spokane Valley for Establishment of Spokane County Tourism Promotion Area (
Resources and Assistance
- Economic Impacts of Recreation and Tourism - Michigan State University, Department of Parks, Recreation and Tourism
- Main Street Program - National Trust for Historic Preservation
- HospitalityWeb -Responsible Hospitality Institute
- List of Washington Local Chambers of Commerce and Visitor Information Bureaus - CCCE
- Local Consultants
- Destination Development
- Dean Runyan Associates (See Resources and Travel Data)
- Selected MRSC Library Holdings - Tourism. [Note: Clicking on this link will take you to a list of documents available on loan through the MRSC library.]
- Sustainable Tourism
- Center for Sustainable Tourism - Leeds School of Business, University of Colorado at Boulder
- Sustainable Destinations Resource Center - National Geographic
- Tourism - United Nations Environment Program (UNEP)
- Tourism - Washington State Office of Community, Trade and Economic Development
- Tourism Research Links - Center for Tourism and Policy Research, Simon Fraser University
- U.S. Department of Commerce Travel and Tourism Industries

