Advisor Columns
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When Emotions Run High

In this month's HR Advisor column, Eric Svaren, Principal, Groupsmith, Inc., cautions that whatever the business issue at hand, when emotions are running high or trust and respect are running low, it's essential to deal with the “elephants in the living room” first before moving on to the business tasks at hand.
In Focus: Local Government News & Information
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The Role of Local Elected Officials in Economic Development (Jul 28)
The National League of Cities' Center for Research and Innovation has published a new guide on The Role of Local Elected Officials in Economic Development: 10 Things You Should Know.

A Customer Service Intervention in Local Government (Jul 28)
A critical part of any type of intervention is to articulate clearly that continuous improvement of customer service never ends and requires an ongoing or lifetime commitment to change. More from Public Management.

Regional Growth Futures: Getting it Right (Jul 28)
Over the past 30 years, more than 2 million acres of Cascade-range forest and farm land has given way to sprawling development. More from Citiwire.

Budget Suggestions for 2011 (Jul 20)
MRSC's Budget Suggestions for 2011 , Information Bulletin No. 536, is now available online. It contains budget calendars for cities and counties; summaries of 2010 legislation; revenue and inflation forecasts; and articles for those interested in city and county financial issues.

Fewer Rules, More Results (Jul 28)
It's time for a Post-Progressive Era, one predicated on creating public value as efficiently as possible. More from Governing.

Considerations for Forming Infrastructure Partnerships With the Private Sector (Jul 28)
Public-private partnerships (PPPs) are flexible and can be used to effectively provide services and financial management and to fund large-scale infrastructure projects. More from Nation's Cities Weekly.

Behind the Curve (Jul 28)
Business intelligence from Web 2.0 applications can deliver strategic information, but are local governments using the information they collect effectively? More from American City & County.

California's Latest Pay Plunder (Jul 28)
Outrage over lavish salaries and pensions in Bell, California, could fire up reform in public compensation laws and practices. More from Governing.

Flexible Public Transportation Services (Jul 28)
A new report from the Transportation Research Board, A Guide for Planning and Operating Flexible Public Transportation Services, explores the types of flexible transportation service strategies that are potentially appropriate for small, medium, and large urban and rural transit agencies.

NLC Announces New Sustainability Resources for Cities (Jul 28)
The Sustainability Program in NLC’s Center for Research and Innovation is excited to introduce a number of new resources to help support and catalyze the efforts of cities in pursuing sustainability goals throughout their communities. More form Nation's Cities Weekly.

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